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What is Ignite at Nymans?

Set against a gloriously romantic backdrop, Nymans, West Sussex, is a garden made for garden lovers. It’s a place where creativity has flourished and quirkiness is celebrated. So it’s no surprise that the cherished grounds form the perfect setting for this new, after-dark illuminated trail, where you wander between flickering flames and majestic trees – from one amazing space to another.

Within this fiery interpretation of stars and spheres, illuminated flora and fantasy, there are moments of reflection and playful discovery set to a soundscape that will inspire and intrigue. Join with family and friends to immerse yourself in the shimmering effects of fire and light. Try something new, expect the unexpected with fairies dancing in trees and fiery fish glowing at dusk. Glimpse woodland wildlife sculpted in willow as you stroll along tree-lined avenues into a winter landscape filled with wonder.

What are the dates for Ignite at Nymans?

Friday 11th February – Sunday 27th February
Wednesday 2nd March – Sunday 6th March

What are the time slots?

5:45pm*, 6:00pm*, 6:15pm, 6:30pm, 6:45pm, 7:00pm, 7:15pm, 7:30pm, 7:45pm, 8:00pm, 8:15pm, 8:30pm, 8:45pm and 9:00pm.

*Not available every night

Where is Ignite at Nymans and how do I get there?

Address: Handcross, near Haywards Heath, West Sussex, RH17 6EB

By train: The nearest train stations are Balcombe and Crawley which are 5 miles away from Nymans. Haywards Heath is also 9 miles from Nymans.

By road: off London to Brighton M23/A23. Follow the brown signs from the A2.

By bus: Metrobus routes 271 and 273 stop nearby, providing an hourly service from Crawley (station) and Brighton, and every two hours from Burgess Hill and Hurstpierpoint.

Who is Ignite at Nymans suitable for?

Ignite at Nymans is suitable for all ages – to be enjoyed by everyone.

Should I arrive in advance of my visit time?

Please do not arrive earlier than 15 minutes prior to your start time.

I am visiting Nymans during the day, do I need to leave before entering Ignite at Nymans in the evening?

Yes, to ensure that only ticket holders for Ignite at Nymans have entry to the trail in the evening, the last entry for daytime visitors is at 4.30pm and visitors must vacate the site by the stated closing time of 5pm.

What should I wear?

Ignite at Nymans takes place outdoors and you may need to queue on busy days. Please wear appropriate outdoor clothing and footwear for winter weather.

Can I purchase food and drink?

There will be a number of seasonal food and drink chalets serving hot, hand-held food, catering also for younger visitors and certain dietary needs. Hot drinks will also be on offer. Visitors can also toast marshmallows at one of our purpose-built fire pits.

When do tickets go on sale?

General on sale for Ignite at Nymans is Friday 3rd September

Where can I buy tickets from?

You can buy tickets for Ignite at Nymans here.

Do I have to book in advance / can I book on the day?

We recommend that you book early. Each timed entry has a limited capacity and the early evening and weekend slots are likely to sell out. 

What are the prices for Ignite at Nymans?

 

Member Pricing Advance On The Day
Adult Member Trail Entry Only £16.50 £18.50
Child (3-16) Member Trail Entry Only £12.00 £14.00
Infant (0-2) Member Trail Entry Only £0.00 £0.00
Family* Member Trail Entry Only £54.00 £62.00
Carer Member Trail Entry Only £0.00 £0.00

National Trust members receive a free parking space when tickets are booked in advance. Parking will be charged if tickets are bought as on the day tickets either via the booking process or on-site.

Non Member Pricing Advance On The Day
Adult Trail Entry Only £16.50 £18.50
Adult Trail Entry & A Parking Space^ £24.50 £28.50
Adult Trail Entry & Blue Badge Parking Space^ £24.50 £28.50
Child Trail Entry Only £12.00 £14.00
Family* Trail Entry Only £54.00 £62.00
Family* Trail Entry & A Parking Space^ £62.00 £72.00
Family* Trail Entry & A Blue Badge Parking Space^ £62.00 £72.00
Carer Trail Entry Only £0.00 £0.00
Carer Trail Entry & A Parking Space^ £8.00 £10.00
Carer Trail Entry & A Blue Badge Parking Space^ £8.00 £10.00

*Family consists of 2 adults and 2 children (aged 3-16).

Infants (0-2 years) on the day of the illuminated trail and carers go free (carers should be 16+).

Infant and carer tickets must be booked in advance.

All orders are subject to a single transaction charge; £2.00 per transaction for E-Tickets.

As I am a National Trust member, do I still need to pay for Ignite at Nymans or do I get a discount?

Yes. National Trust members will need to buy a ticket for Ignite at Nymans, and there is no discount offered to members.  However, National Trust members attending Ignite at Nymans will not have to pay for parking, but their parking spaces MUST be booked online with an admission ticket to be sure they get this concession. (Members will be charged another transaction fee if parking is booked separately.)

National Trust members must show a valid National Trust membership card per vehicle when they arrive on the night, otherwise they will have to pay the full price car-parking charge. 

Can I buy additional tickets?*

If you would like to add additional tickets to your order, subject to availability, you can do so by logging in to your order under the Customer Service tab. You will need to have your order reference number to hand.

Do I need to buy a parking ticket to park?

Yes, parking is limited and a parking space MUST be purchased in advance online here.

Car parking and Blue Badge is charged at £8.00 per car and a transaction fee will apply if car parking is booked separately. 

National Trust Members park for free but parking tickets MUST be booked in advance at the same time as booking a trail ticket. To ensure only members receive this benefit, proof of valid membership MUST be shown on arrival – otherwise the full price car-parking charge will apply.

Please ensure you select the correct amount of tickets with and without parking for your party. 

How/when will I receive my tickets?

Your E-Tickets will be attached to your confirmation email.

I bought tickets but have not received a confirmation email. What should I do?

Please check your Junk / Spam folders as sometimes the confirmation email falls into these folders. If you still have not received your confirmation email, please click here where you can resend your email confirmation to yourself.

How can I contact See Tickets?

For ticketing enquiries, please visit the Customer Service tab here and type in your order reference number, followed by either your post code, phone number or last 4 digits of your payment card. Once complete, please click on 'Find Order' and scroll to the 'Contact Us' section at the bottom of the page. Here you can provide brief details of your enquiry and See Tickets will get back to you.

For all other enquiries, please refer to the FAQs here or use the Chat Bot facility in the bottom right corner of your screen.

How long is the trail?

The trail is approximately 1 mile in length.

Are dogs allowed at Ignite at Nymans?

Dogs are not allowed on the trail unless they are registered assistance dogs. 

Is the trail dark or covered?

In some areas the lighting will be low level as this is part of the experience. We do encourage visitors to bring along a torch in case of an emergency – this should not be used unless it is necessary.

The trail is not covered and all visitors are reminded that this is an outdoor walk and the weather may be inclement. Please wear appropriate outdoor clothing and footwear. 

We reserve the right to refuse inappropriately clothed patrons access to the walk, if it is felt they are at risk of injury.

If I am delayed and miss my slot, can I join a later slot?

We will try and accommodate you on the next available slot within the trail operational hours on the day. Please ensure you leave enough time for your journey if you are travelling a long way.

What are the last entry times?

Last entry onto the trail will be 15 minutes after the last timeslot.

What time does Ignite at Nymans finish?

All customers must exit the car park by no later than 1.5 hours after the last trail start time and in all cases by 11pm.

Can I bring my drone?

Drones are not permitted.

Can I take photographs?

We encourage you to take photographs and to share these on social media with the hashtag #IgniteAtNymans

What provisions do you have for disabled guests?

- Our car park is directly inside the entrance gate. The surface is flat and is mainly tarmac with some areas of gravel and grass. 

- There are 10 blue badge spaces in our car park, these are on a tarmac surface, the furthest space is 35 metres from our visitor welcome.

- Our entrance toilet facility includes family toilets, an accessible toilet and changing place.

- There is an access ramp to the welcome café and retail shop. 

- Baby-changing facilities in car park and entrance toilets.

- Assistance dogs are welcome.

Do you have disabled parking?

Yes, there are Blue Badge spaces available at the on-site car park and these should be booked at the same time as purchasing your trail ticket. Please note that these spaces are limited and must be purchased in advance.

Is the route accessible for wheelchair users?

- Our car park is directly inside the entrance gate. The surface is flat and is mainly tarmac with some areas of gravel and grass. 

- The garden is mainly level and the majority of our pathways have a gravel surface. There are some steps. 

- There is one accessible toilet located in the car park at the start of your visit, and a Changing Place toilet and facility in the entrance toilet.

Am I eligible for a free carer’s ticket?

Free admission is available for essential carers. This should be booked via See Tickets at the same time as purchasing all other tickets for Ignite at Nymans and parking spaces.

I need more than one carer, what should I do?

If you require more than one carer, please visit Customer Service here. You will need your Booking Reference Number at hand

Is there a Quiet Access session?

Wednesday 16th February will see the trail open early at 5:30pm for audiences with specific access requirements. These slots allow 30 minutes before the main evening audience start out on the trail.

These sessions are created for young people and adults who would love to visit Ignite at Nymans without the usual numbers of people and at reduced audio volumes. These sessions will also be early enough that they will just about start in twilight making it a less daunting transition in to the dark.

The capacity of these sessions will be limited to ensure that the trail remains less crowded and more relaxed. Audiences will be the first group on-site and therefore all areas will be relatively clear.

The trail will be created to be as accessible as possible within the context of the natural site of Nymans. The route is all on hardstanding pathways and the lighting trail is designed so all elements can be viewed from the pathways. When booking, please talk to our staff about any additional support you may need for exiting the trail through quieter areas or help with parking closer to the start of the trail.

Ticket prices for these special access sessions are the same as the rest of illuminated trail – with free carer tickets where required. To book these sessions, please click here.

What will happen if the weather is bad? Will the trail be cancelled?

As Ignite at Nymans is an outdoor trail, the trail will go ahead provided it is safe to do so. If the weather presents a hazard and a risk to safety, any decision to cancel the trail will be taken by 2pm on the day of the trail. You will be notified by email and text message and you will be informed of the re-booking process. We advise you to check the website for the latest updates and before you travel.

If the trail is cancelled and I am unable to attend a different day, can I get a refund?

If Ignite at Nymans is cancelled in line with the cancellation policy and ticket holders are not able to attend an alternative night offered, then a refund will be considered on a case-by-case basis. Where a refund is due, the ticket must be returned within 28 days following the trail date. We can also offer tickets for the following year. The transaction fee is not refundable under any circumstances.

I have booked for the wrong day – can I transfer over to another day?

No, we are unable to offer exchanges or refunds once tickets have been purchased. It is noted on the website and at the point of booking that you need to make sure that you have chosen the right date and time slot at the time of making your booking.

I have lost my ticket, what can I do?

If your tickets are lost or if you require your E-Tickets to be re sent to you, please contact See Tickets here. Please note that you will need to have your Reference Number at hand and this will render your original tickets invalid.

Light Pollution

The trail will be architecturally lit by experienced lighting designers who have developed sensitive ways of working in heritage and landscape settings.

Responding to the natural darkness of sites is key to the success of our trails. The best visual work is sensitive to light "competition" and the brightness of one light source relative to another. We therefore take advantage of the environmental darkness to reduce the overall brightness of our lighting interventions, and allow ample space within our audience experiences for people's eyes to attune to the darkness, then to allow them to appreciate the sights and sounds of the natural environment as a contrast to, and context, for our artistic efforts. We try to avoid continuous lighting of trails and paths, and will only use audience area lighting where it is absolutely necessary for reasons of public safety.

Noise Pollution

Sound installations are created to provide atmosphere and a sense of feeling for an installation. All sounds are targeted and specific to a part of the route and are therefore contained within defined spaces, therefore there is no noise pollution over and above the natural sound level created by the presence of audiences on the trail.

Fuel Usage

Fuel for power generation is kept to a minimum by efficient use of power loadings and low wattage lighting units where appropriate.

Sustainability

- Consideration for the trails sustainability has been built into the planning process for the delivery of the trail, the end result of which we hope will be to inspire and engage new and existing visitors.
- The trail designers, Culture Creative, have been appointed on the strength of their experience of working in environmentally sensitive ways in heritage and landscape settings.
- Specific attention is given to power, and where possible we use mains power. Where generators are needed, these are carefully specified and operated to ensure the most efficient fuel usage. Low wattage lighting units are used where appropriate on the trail.
- Culture Creative's design ethos is to take advantage of the environmental darkness to reduce the overall brightness of their lighting interventions, whilst maximising the effects of their artistic efforts.
- Continuous lighting of trails and paths will be avoided, and we will only use audience area lighting where it is absolutely necessary for reasons of public safety.
- Care is also taken to ensure that we are considerate of our neighbours who live in the immediate area.

Ecological Impact Statement

Ignite will not be open every night and its impact must be considered both from the standpoint of the venue itself and in relation to surrounding sites.

Method

In order to assess the likely impact of the lit trail both a desk study and workaround surveys are conducted on each site. The route proposed for the trail, is walked and checked on a regular basis with horticultural staff from the venue, this is an ongoing process and will be constantly checked as the design of the trail progresses.

General comments

The light trail is planned and installed, by private company, Culture Creative Limited. Culture Creative specialises in trails of this kind which are often in sensitive venues with high biodiversity and important historical heritage. Its' staff has valuable experience in minimising any negative impacts which might be anticipated and work with venue staff to meet and resolve any concerns which arise.

The duration of the lit trails spans the month of February, the time of year in which there is least wildlife activity. Many protected species such as bats and amphibians should be hibernating. These are unlikely to be affected unless the trail passes directly over their hibernation sites. In addition it is open for a maximum of six hours only each night, and there are rest nights programmed into the operation. 

Lighting Trail

Generators used on the route are very quiet and will be inaudible from the trail and from any wildlife habituation. The power will be carried using cabling which has been used previously in sites with wildlife populations with no adverse effects. Much of the lighting will be floor based to highlight trees. The trees form part of the cultivated collections at each venue and their welfare is paramount as part of the planning of the trail

Flora

Where possible routes will be on hard surfaces i.e. paths. They pass through areas which are well-walked by visitors daily and will not take in any sections of grass with sensitive wild floras.

Birds

Sound and lighting installations surrounding trees where a number of birds have the potential to roost are modified and designed to minimise any potential for damage to birds.

Reptiles and amphibians

There should be no impact from the lit trail upon reptiles or amphibians as they should be hibernating away from the water at this time of year.

Bats

Every care is taken to ensure that any potential bat roosting holes in trees are not lit directly to avoid any potential disturbance during the bat hibernation season.

Overview

Our light trails are small, tightly contained, and open for limited hours at a very dormant time of year. It is perceived that we do not foresee any adverse effect on wildlife.

The material to be used for the fire displays in the Fire garden and fire pits is soya wax and charcoal respectively.